SPRING into EQUITY!
Event Registration

RESPONDING TO RACISM FROM CUSTOMERS

Event Information:
Training: Responding to Racism from Customers
When: Tuesday, May 24th, 2022; 12:30 pm – 4:30 pm EST
Delivery: Virtual via Zoom
Cost: $30.00 per person

Click here to see a full calendar of events for the SPRING into EQUITY! series.

Event Description

This 4-hour training is designed to increase skills and tools to respectfully and effectively respond to bias and racism enacted by customers. We will identify strategies to promote a safe, equitable and supportive work environment which fosters open engagement and dialogue, treats all employees, supervisors, managers and persons served with dignity and respect, and does not tolerate harassment and discrimination of any kind.  Activities and exercises include:

  • Why doing nothing can hurt your business
  • Recognize and differentiate different forms of racism
  • Assess situational factors to determine appropriate responses
  • Use practical strategies for responding to racism from customers
  • Bring materials back to work to amplify diversity & inclusion
  •  Template with specific steps for responding
  •  Methods for de-escalating potentially harmful situations
  • Training, preparing and protecting your employees
  • Prevention strategies

Human In Common’s Reparations Policy: People of Color who would like to attend our antiracism trainings at no cost may email their requests to: info@humanincommon.com

Register Today! Space Is Limited

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